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Once Corrected a rejected return (had to fix SSN), I try to resubmit but it asks for esignature again

Vols3827
Level 3

....and wants me to pay for re-submittal (I do the pay by return).

Is there anyway to just re-submit with the corrected SSN without having to have client do esignature again and me pay again?

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Vols3827
Level 3

I didn’t need to get it re signed after all. Just re filed with intuit support. 

View solution in original post

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4 Replies 4
Just-Lisa-Now-
Level 15
Level 15

Each SSN is a new client, and a new fee. 

If we could just keep changing the SSN, people would only pay for 1 client return and file dozens or even hundreds of returns.

You may be able to talk support into giving you a free credit for your mistake if you call.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Vols3827
Level 3

I see - and there is no way to bypass having the client re-sign the efile form?

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Just-Lisa-Now-
Level 15
Level 15
I have no clue how Esigs work, sorry. If youve got a signed 8879 from the client and just the SSN is off by a digit, I may be tempted to just file it as is and make a note on the 8879 in the file.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Vols3827
Level 3

I didn’t need to get it re signed after all. Just re filed with intuit support. 

View solution in original post

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