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Late efile authorization payment requested

Amy B
Level 1

I have professional 2017 version of Pro-series.  I am trying to late e-file a client's return.  Pro-series wants me to pay per return.  I paid and licensed when I bought the program.  

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abctax55
Level 15

Re-licensing usually solves that problem.

Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

2 Replies 2
abctax55
Level 15

Re-licensing usually solves that problem.

Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

Just-Lisa-Now-
Level 15
Level 15

Tools > License Products


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪