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In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
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- Issues with e-signature feature
Issues with e-signature feature
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sprytax
Level 1
01-31-2024
07:48 PM
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I have attempted 5 e-signatures and three of them I get the following error.
"Email ID missing or invalid
Please make sure you add a valid client email ID to send esignature request"
I got this error so many times last year I didn't even use all my e-signatures I bought. In the end I was told it would be fixed next year. Nope.
Any ideas.
1 Comment 1
pmourya123
Employee
02-20-2024
06:17 AM
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Hi @sprytax , Email is mandatory to send the Esignature request. You can add the Client email in the return info worksheet and then send the Esignature request, it should work.
