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I'M NOT ABLE TO GET INTO MY 2017 PROSERIES BASIC. MESSAGE READS THAT IT IS UNABLE TO VERIFY ACCOUNT CREDENTIALS...HOW DO I GET TO MY INFORMATION?

imfunnsun
Level 1

WHY CAN'T I RETRIEVE MY 2017 TAX RETURNS?  SAYING UNABLE TO VERIFY MY CREDENTIALS...WHAT DOES THIS MEAN.

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Just-Lisa-Now-
Level 15
Level 15

There was a 2018 program alert a couple weeks ago about this

https://accountants-community.intuit.com/articles/1607094&PSUV03192018


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15

There was a 2018 program alert a couple weeks ago about this

https://accountants-community.intuit.com/articles/1607094&PSUV03192018


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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