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I just updated, now I have a client whose 1040 will not print no matter how I try. Cannot print separately, doesn't print with the return. Just a blank sheet of paper.

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last updated ‎April 01, 2020 10:03 PM
 
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Highlighted
last updated ‎April 01, 2020 10:03 PM

Evidently the box right above the address in the info wks "Print Form 1040-SR instead of Form 1040" must to be checked if taxpayers are over 65, or the program doesn't print either form.  Seems like a bug to me, but what do I know?

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Level 15
last updated ‎April 01, 2020 10:03 PM

Can you print to a pdf?

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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last updated ‎April 01, 2020 10:03 PM

The PDF is blank also; it's only Form 1040, the rest of the return prints. 

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Level 15
Level 15
last updated ‎April 01, 2020 10:03 PM

I had to completely power off both my computer and printer to make my printing work again after today's update.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Highlighted
last updated ‎April 01, 2020 10:03 PM

Evidently the box right above the address in the info wks "Print Form 1040-SR instead of Form 1040" must to be checked if taxpayers are over 65, or the program doesn't print either form.  Seems like a bug to me, but what do I know?

View solution in original post

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Level 15
Level 15
last updated ‎April 01, 2020 10:03 PM

That darn SR form is still causing issues?   I don't even use it, I just use the regular 1040 for everyone.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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