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I am unable to open my 2019 proseries program as it says to update the web browser....but i can open 2021 without a problem....any insights

JImV
Level 1
 
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3 Comments 3
ljr
Level 8

do a search - there are several threads on this with instructions on how to fix. you can go to start find proseries 2019 and update from there

dkh
Level 15

in the post I've attached - Lisa has a screenshot that will show you how to update.....  hope this helps

Solved: How do you update Proseries 2019 in my account? - Intuit Accountants Community

TCP_92
Level 1

Go to Start (Windows)

Scroll to find Program Year

Choose Proseries update

https://accountants-community.intuit.com/articles/1861600-how-to-update-proseries-software