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how to stop repeated request for password

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Level 1
last updated ‎April 12, 2020 9:08 PM

Proseries keeps asking for password and will ask again and again even though it is on a private desktop where only I have access.  I would like to stop this annoyance.

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Highlighted
Level 8
last updated ‎April 12, 2020 9:08 PM

Sorry, you can't.  It's a security feature that was implemented last year (or maybe two years ago) and is here to stay.  Too many identity thieves out there would love access to your computer.  ProSeries is helping prevent that.  Have fun with it. Make up goofy passwords that make you smile every time you type it in.

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Highlighted
Level 8
last updated ‎April 12, 2020 9:08 PM

Sorry, you can't.  It's a security feature that was implemented last year (or maybe two years ago) and is here to stay.  Too many identity thieves out there would love access to your computer.  ProSeries is helping prevent that.  Have fun with it. Make up goofy passwords that make you smile every time you type it in.

View solution in original post

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Level 15
Level 15
last updated ‎April 12, 2020 9:08 PM

Are you saying its asking "all the time", or after 30 minutes of inactivity on the computer?

The  having to log back in after 30 minutes of inactivity on the computer is a security requirement that all tax software must follow.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Highlighted
Level 15
last updated ‎April 12, 2020 9:08 PM

 "....even though it is on a private desktop where only I have access."

Ever heard of internet hackers?

And if you have an PTIN, there was a question regarding internet security that you had to answer...

Former Chump... umm.... AllStar.
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