Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Why can't I transmit a return marked ready to transmit?

jmuller001
Level 1

I get the version of ProSeries you are using is no longer current. 

I have updated and get that all are up to date.

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Best Answer

Accepted Solutions
IRonMaN
Level 15

"But now accepted returns show up as pending, and pending returns showed up as accepted"

Have you tried highlighting the returns in the EF homebase and clicking "update acknowledgements".


Slava Ukraini!

View solution in original post

7 Comments 7
IRonMaN
Level 15

"But now accepted returns show up as pending, and pending returns showed up as accepted"

Have you tried highlighting the returns in the EF homebase and clicking "update acknowledgements".


Slava Ukraini!
IRonMaN
Level 15

If that doesn't work you may have to uninstall and reinstall the program.


Slava Ukraini!
0 Cheers
Hillenburg
Level 4
That's what I had to do.   But now accepted returns show up as pending, and pending returns showed up as accepted.  Do you think I need to address this issue or not ?
0 Cheers
Just-Lisa-Now-
Level 15
Level 15
Highlight them all and choose Update Acknowledgements for Selected Returns and see if that straightens it out.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Hillenburg
Level 4
All is well, thanks Lisa
0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Seems like many people are getting that message to update, but none are available...see if this helps

https://accountants-community.intuit.com/articles/1861000-how-to-refresh-proseries-updates


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
LEVA4657
Level 2

Tools - Repair updates = worked for me! Thanks! (The process appears to re-install the entire package.)