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    fee for 2017 1040

    doug accounting
    Level 1
    ‎06-04-2021 01:39 PM

    why am I being charged a return fee for 2017 1040 return

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    1 Comment 1
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎06-04-2021 01:51 PM

    When you bought 2017 did you buy Professional or Basic?    And are you using Professional or Basic right now?

    If you bought 2017 Professional and youre using 2017 Professional right now, try updating your Licensing.

    Tools > License Products

    If you bought Basic and are using Professional right now, you'll be charged per return.  You may be able to call into support and get a manual code to waive the PPR fee.

     


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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