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Error message when e-filing partnership extension. Says duplicate when it is not. Happening on Several.

Lori563
Level 3
 
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8 Comments 8
IRonMaN
Level 15

Have you looked through your complete client list in your database to make sure there aren't some duplicates lurking outside of the 1065 module?


Slava Ukraini!
Lori563
Level 3

Yes, each one it is happening to is a new client

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IRonMaN
Level 15

Either paper file or call support - I'm not sure what is happening if you are dealing with new clients.


Slava Ukraini!
Lori563
Level 3

So if the paper file extension is postmarked today they will accept it as filed on time, correct?

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IRonMaN
Level 15

Correct


Slava Ukraini!
dkh
Level 15

If these are new clients to your business, could it be possible that the client's previous preparer has filed an extension for the client ?     

 

 

IRonMaN
Level 15

Wouldn't that be a plain old rejection notice though?


Slava Ukraini!
dkh
Level 15

I interpreted the duplicate to mean that a Rejection was received stating there was a previously accepted extension.  

Was the DUPLICATE in the  Pending Tab of EF Center   ?