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Error in conversion

When e-filing a self prepared tax return, Proseries will not convert return for transmission. The error message was "ERO PIN required". The Tools> Option > Firm/Preparer has the ERO PIN. How to fix it to transmit return? 
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Level 13

There have been a lot of problems this year with self-prepared and non-paid preparer returns.  The easiest 'work around' is to not say it was NOT self-prepared or non-paid preparer.


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Level 13

There have been a lot of problems this year with self-prepared and non-paid preparer returns.  The easiest 'work around' is to not say it was NOT self-prepared or non-paid preparer.


View solution in original post

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