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I am getting an error message telling me that the selected return was not successfully converted for electronic filing. Open return, correct any errors for final review and reconvert.
I have no new updates and no errors in my final review.
Any suggestions?
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I found the answer with no help from Proseries.
If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct. That should correct the problem. Hope this helps
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Sounds like my issue
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Same with me... Glad I'm not the only one.
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I found the answer with no help from Proseries.
If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct. That should correct the problem. Hope this helps
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I did that thanks
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Thank you for posting this. I was having the same error. Did this and problem solved!
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THANK YOU so much for posting this solution! I have been using this product over 25 years and never had this error before! Your solution worked perfectly!