Efiling proseries basic error

[TracisTax]

Is anyone else having an issue with Efiling today in Proseries basic already?  Federal shows 1 error but does not lead me to the error in red like usual.  (States have no error and will still Efile.)  I have reinstalled updates and repaired updates.  Anything other suggestions?

[ccspaulding717]

I am having the same issue. I called and they are not open yet... Please let me know if you find anything out. I will do the same. 

[Judy A]

same

[Dwight]

Same

Dwight

[IRonMaN]

Right day, wrong time.  The early bird doesn’t always get the worm

[GodFather]

Let's be more positive, please...but I bet the worm is happy.  

[IRonMaN]

With global warming those worms are getting pretty big.  Little birds need to make sure the worm doesn’t get them.

[derajs]

I can't file either and I have a number of returns I need to get out before I leave to see other clients.  If 1/29/24 is filing date, software should have been available at 12:01 am PST (as that's where Intuit is located).  I have updated to no avail.  Anyone else have success yet?

[Brunk]

Error reflecting but no error when completingreturn

[IRonMaN]

Sorry, but it don’t work that way.  In past years I believe the gates were opened around 8:00 or 9:00 am central time.

[Brunk]

Same problem, reflecting error but none appears to be on return.

[Jim-from-Ohio]

I use Professional... I decided to get these stockpiled returns efiled.. program worked like a champ for me.. all returns transmitted nicely. 

[lmmombo]

JUST GOT OFF PHONE WITH THEM, MINE WAS DOING SAME THING

GO TO TOOLS-OPTIONS-FIRM/PREPARER INFO

MAKE SURE PTIN VERIFIED CORRECT? IS CHECKED UNDER THE ERO SECTION

THAT SHOULD FIX IT

WAS FREAKING OUT THIS MORNING. HOPE THAT WORKS!

[msorrentino2002]

Thank you so much for this!!  I was going nuts

[Judy A]

Actually, I thought even earlier.

[Judy A]

I already had my PTIN checked.  I just double checked so that di not help me.  Also then why isnt 2021 or 2022 filing either?

[Judy A]

I use Professional also and mine is still acting up.  I've run update numerous times, verified PTIN, rebooted....ugh?  

[kennoncpa]

same err

[deestax]

THANK YOU SO MUCH FOR SHARING!!

I DID WHAT THEY TOLD YOU TO DO.  MINE WAS NOT CHECKED EITHER.

I CHECKED IT, WENT BACK TO MY E-FILING AND IT ACTUALLY WENT THROUGH 

WITH NO PROBLEMS!!

AGAIN, THANK YOU FOR SHARING THIS INFORMATION

[GodFather]

Way to go ProSeries Customer Support.  

[jhbvtacpa]

That did it!! Thanks for the update!!

[Brunk]

Thank you.

[TBW213]

Same!

[Zookstax]

I went to update - refresh updates and then I was able to e-file

[TBW213]

That worked for me!! Thank you!!

[anatoledocpa]

I have the same problem, an error and there is nothing in red showing me what the error is.

Please help

[IRonMaN]

Did you try any of the above suggestions?

[Farhang1949]

I promised a client that I would file today to beat her husband and claim her child!!

I am disappointed with Intuit!

[jsoles24]

Thank you so much!! That worked and now I'm able to efile.

[Farhang1949]

I refreshed and it did not work. Any suggestions?

[kbreedlove]

I am having the same problem. I have updated and checked the "verify PTIN" button. It was already selected. Still can not efile or print the return.

This should not be a problem on opening day!

[Laura49]

Thank you!

[JKess]

That worked.  Thanks

[ansky127]

Thank you!!  Really bad job by them that there wasnt a message about this.

[Paul-G-328]

Thank you so much, I've been going crazy all aftn, that erased the error and has allowed me to transmit. Thanks for sharing!

[shercri]

Thank you so much.

Your solution worked for me 🙂