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E filing in 2020 getting error message

kimpieper
Level 1

Trying to efile a 2020 return, it is giving me a message saying the they have to verify my Fast Path, and then it says I do not have it?  Which I do and I paid for it.  Ran the verify licenses, and it comes up with 2020 program and fast path, but still will not let me efile?  Any ideas, thanks.

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4 Comments 4
Just-Lisa-Now-
Level 15
Level 15
Do you have a current 2021 program license?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
kimpieper
Level 1

Yes I do!

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Just-Lisa-Now-
Level 15
Level 15

You ran Tools > License Products?

@IntuitGabi  any other suggestions?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
DawnMarieBox
Level 2

Thanks a whole crap-load!!

Now I did.  Set myself right up and I sure appreciate it!