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Duplicate SSN/EIN

singh
Level 7

I have somehow created a few clients' files twice. Now on e-file page  under EF Status it shows  in red  "Duplicate SSN/EIN." When I try to open the client's file (with duplicate SSN/EIN ) it says " Cannot locate c:\baswin\19.

How can I erase these duplicate files? Or is there another way to resolve this issue.

Thank you in advance for any help.

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1 Best Answer

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

Have you ran Homebase Database Maintenance?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Have you ran Homebase Database Maintenance?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
singh
Level 7

Thank you so much, Just-Lisa-Now- for your valuable help. I had been struggling to get rid of the duplicate e-files for a long time. We really need experts like you in this forum. I ran the Home base- database and all my duplicate files were fixed.

Just-Lisa-Now-
Level 15
Level 15

Perfect!  Glad to help!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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