Is there anyone that can help me? I downloaded the Proseries 2019 software and I cannot get into it. I keep getting a error message stating a firm administrator needs to grant me access. This is kind of disappointing and frustrating I've waited over the phone on hold of 30 minutes to tell me I have to call back tomorrow. Can anyone help?
Maybe something in here will help...
"the game of life is hard to play"
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Ive seen others report the same thing even on a Stand Alone system, but I dont know the answer.
I think its something in your Intuit Account that isnt set right. When I log in here https://www.intuit.com/sign-in/ under Manage Users, see this the screen below, but someone else with this same issue as you, said that there is nothing listed under Software Access, its just blank. So I think that's where the issue lies, I just have no clue how to fix it
Same problem ! I have tried everything restarting, updating , clearing cache, right click on software and "use as administrator".... nothing worked. I don't know what should do I am on hold for customer service for more than an hour and seems like no one will pick up. Horrible service !!!!!!