01-07-2021 07:12 AM
I am trying to run 2019 corporate return (new) and get a message that I need to renew fast path. I had a renewal of Lacerte for 2020 - Auto Renew in October. I cannot find anywhere to purchase the fast path license. I cannot install the 2020 package. I cannot contact anyone for help. I cannot find an email address for support. When I call on the phone, I get a message that the office is not open and to call back during business hours. I am going on my second day of this nonsense. Help?
2 Comments 2
01-07-2021 08:54 AM
I dont speak lacerte, but do you have a place to choose to update your program license in the 2019 software?
01-07-2021 09:02 AM
You need to download new prep files for all the years. https://proconnect.intuit.com/community/tax-return/help/how-to-download-and-install-lacerte-prep-fil...
Here's wishing you many Happy Returns