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    April 7th ProSeries Update

    dascpa
    Level 11
    ‎04-07-2020 08:36 AM

    Did a manual update today.  Downloaded fine but at install program crashes.  Rebooted, same thing.  Anyone else or any suggestions?

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    Just-Lisa-Now-
    Level 15
    Level 15
    ‎04-07-2020 08:38 AM

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    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

    5 Comments 5
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎04-07-2020 08:38 AM

    refresh.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    dascpa
    Level 11
    ‎04-07-2020 08:44 AM

    I was doing that as you emailed me.  Thanks.  I had forgotten about that feature.  It actually took two reboots and two tries.  Weird. 

    Just-Lisa-Now-
    Level 15
    Level 15
    ‎04-07-2020 08:53 AM

    Ive seen other people say it tool several times before it worked...so weird!


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    INTJ
    Level 3
    ‎03-23-2021 04:19 PM

    Proseries crashed on me during the install and now randomly shuts down for no apparent reason.  There are others who have posted about the random shut-down issue.  This tax season is already a hot mess without worrying about wonky software.

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    qbteachmt
    Level 15
    ‎03-23-2021 04:39 PM

    @INTJ 

    You just posted in an April 2020 topic.

    You might want to read something more recent. Example:

    https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/unexpected-behavior-pr...

     

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