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2021 Federal Information Worksheet

tscott
Level 3

Why can't I enter a 2023 date in the Date PIN entered field?.🤔🤔

I can enter a 2023 date in the 2019 and 2020 program.

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3 Comments 3
kdaglobal
Level 3

If you are trying to use the number pad on your keyboard, you might be running into the same problem I am having (see my programming post). Try using the numbers on the top of your keyboard. I tried to duplicate your problem and that's what worked for me.

They need to fix this issue yesterday.

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tscott
Level 3

Thank you for your kind response. I just tried that and it did not work. I think it is a programming issue. Unfortunately I can not get Proseries to respond. They probably know it is an issue and will probably update it on their next 2021 update. However the problem is I have an error message that I would like to clear out so when the IRS opens up the efiling season again the return will be ready to go.

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kdaglobal
Level 3

Darn! OK - I have another potential solution for you shared by another community member that worked for me to get my keyboard working:

 

repair22.jpg