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The software crashed when I tried to efile Federal and Kentucky returns. I updated the programs and tried again but the program still crashed. Why did this happen

Eddie0654
Level 1
 
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IRonMaN
Level 15

There seems to be a lot of crashes happening lately.  I'm not sure if it's because of slippery roads, but I would make sure to buckle up your seatbelt before you put it in drive.  If you haven't done so already, I would try rebooting your computer before you try e-filing to see if that helps.  Do you get any error messages before the air bags deploy?


Slava Ukraini!

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3 Comments 3
IRonMaN
Level 15

There seems to be a lot of crashes happening lately.  I'm not sure if it's because of slippery roads, but I would make sure to buckle up your seatbelt before you put it in drive.  If you haven't done so already, I would try rebooting your computer before you try e-filing to see if that helps.  Do you get any error messages before the air bags deploy?


Slava Ukraini!
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Eddie0654
Level 1
Thanks for the tip. It worked.
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IRonMaN
Level 15
:+1::+1:

Slava Ukraini!
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