Super frustrating, right? Or I wish it would at least let me combine them, because I added in a bunch of questions about stimulus payments, gig work, unemployment, etc. 2020 is soooo different than 2019. I searched regular help, and looked at all the settings options. I'm sure there's a way to check a box somewhere, but I can't find it.
I figured it out for ProSeries and Link, and I don't know how ProConnect is different, but it might be.
Once my client has accepted my invitation, I click on my client's name in Overview. Then I click on the Documents tab on the client details page. I then click the blue Upload to Client button, and it gives me the option to attach a file - I attached my own checklist. Then I clicked on Notify Client, and I can edit the stock message that is sent with my document.
I tried this on myself as a client, just to make sure it works, and it seems to. Let me know if it will work for you.
@lindadod0626 PS works different because Intuit Link is fully integrated with PTO.
What you have described is not the creation or update of a custom template but creation of an item within Intuit Link and editing of the stock message, which can also be customized and standardized.
Still an AllStar
This discussion should help: https://proconnect.intuit.com/community/proconnect-tax-discussions/discussion/re-intuit-link-wants-t...
Still an AllStar
I have tried this without success. I want to NOT use the personalized, and I can edit it but that adds a considerable amount of work if I have to do that for everyone. I just want to use the organizer I created, but can't figure out how to override the personalized one. PCT is not allowing any other choices but the personalized. What I need is info on how to do that, not on how to modify a template.