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<Errors xmlns="http://schema.intuit.com/platform/common/error/v1"> <error> <code>AuthenticationFailed</code> <type>INPUT</type> </error> </Errors>

Level 1
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Level 15

I see similar errors messages popping up on some prior year returns.  What year and type of return did you see this on?  Were you able to work on the return after seeing the message?

Still an AllStar
Level 1

Client was sent 2019 and 2020. The questions asked are not associated with him. Could this be a possible identity situation? I am having him check his credit report.

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