Does the return have any of the F 8867 credits on it?
Those can delay processing.
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a couple of notes--I have one held up-taxpayer died-that seems to slow things down
some retirees who don't really need to file, have large w/h of fed tax and their returns are always slow--
my clients actually recd an IRS letter verifying their identity et al--they now paper file
seems some people can't save money and want the govt to hold it for them!