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- Trying to run the 12/7/22 update for the 2021 Lacerte program, but after the process starts it stalls and doesn't finish. Any suggestions?
Trying to run the 12/7/22 update for the 2021 Lacerte program, but after the process starts it stalls and doesn't finish. Any suggestions?
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Howard3
Level 1
01-07-2023
02:16 PM
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3 Comments 3
abctax55
Level 15
01-07-2023
02:37 PM
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If you haven't done so, download the "ToolHub" & use it.
Or, just run "WebSetUp" and force a re-install even if it says you are up-to-date. And nope, it doesn't mess with data (but I always do a new back-up anyway before doing so 🙂
"*******Tax software is no substitute for a professional tax preparer*******
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Strongsilence-C
Level 9
01-07-2023
06:15 PM
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Howard
Did abctax's idea work for you?
I'm having a problem with the 1/4/23 update for 2022. I did the websetup and that update didn't get installed. I'm flummoxed.
George4Tacks
Level 15
01-08-2023
09:38 AM
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
Look to the FORCE option
Here's wishing you many Happy Returns
