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Software won't open

KAC
Level 1

As I was signing into 19, it required a new password, which I did reset.  Now software will take new password, but will not completely open.  It has the appearance of being minimized on the bottom task bar, but will not open.  Appreciate any advice.  Thank you!

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George4Tacks
Level 15
2 Comments 2
George4Tacks
Level 15
KAC
Level 1

Thank you very much for taking the time to respond to my question.  Turns out the .ini file needed to be renamed.  The attachment you provided was extremely helpful.  Again, thank you!