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Does the representative ID number start with a 9? Did you select it in Screen 1?
If the rep is NOT an individual your diagnostic can be clicked and it will take you to Screen 3. You should complete screen 3 and delete the entry in Screen 1.
If you elect out, you do not need a representative (see the top of Screen 3, Designation of ...)
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Does the representative ID number start with a 9? Did you select it in Screen 1?
If the rep is NOT an individual your diagnostic can be clicked and it will take you to Screen 3. You should complete screen 3 and delete the entry in Screen 1.
If you elect out, you do not need a representative (see the top of Screen 3, Designation of ...)
Answers are easy. Questions are hard!
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Good Luck.
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You might also try deleting the SSN of the Rep Partner. Exit the return. Go back in and enter the SSN again. Sometimes little gremlin ASCII codes sneak in.
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FYI: Just did the latest update from Lacerte, and the diagnostic is gone! No phone call needed.
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Just had the same problems, and of all things, I added the hyphens to the numbers and it worked.