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BIG Problem printing to Lacerte DMS

joshuabarksatlcs
Level 10

I have a BIG problem printing to Lacerte DMS.  It started 3, 4 days ago.  Have been on the phone with Lacerte Support ALL morning and they're still helping me. 

When it was working properly, I could print from Lacerte, Words, Excel...

Now the print function prints the pdf files to a TEMP folder in C drive.  The printed pdf files are there, instead of going into the DMS database.  The files names are not modified as allowed in the process - the file names show the default, either the Excel file name, Word file name, or if from Lacerte, the default "Single.Page Form from CLIENTNAME (dmsE###)".

Any other Lacerte DMS users have the same problem?


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