I cannot install updates due to file extraction error 105 and run time error 75 nor do I have all day to stay on hold for tech support.  Only solution I see is to disable antivirus which I am specifically ordered to not do by IRS and other tech professionals.  I don't really know how this company stays in business and I am so looking for an alternative but for now any suggestions.  I use Drake Software for our tax program and if anyone is as fed up as I am check into their company.  They have amazing customer service and I am planning to change to their accounting program for next year!!!!