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I'm assuming you have purchased the 2020/2021 version. You need to go and download the newest version. Here is a copy of the knowledge base article.
Download EasyACCT and Information Return System from My Account
SOLVED•by Intuit•EasyACCT•17•Updated November 12, 2020
Follow these steps to download programs:
- Sign In to My Accountto access orders and links for downloading the program.
- If you do not have a login, select Create an Intuit Account.
- Once logged in, the Dashboard will show products purchased.
- Click Previous Years for download for prior years.
- If the download link does not appear for the product:
- Use your browser options to Clear your Cache.
- Close the browser and try again.
- If applicable, update the browser you are currently using to access Intuit MyAccount.
- Note: Google Chrome and Firefox work best for downloads.
- Once the file is downloaded, select the Run option, to start product installation.
- The CD, if applicable, will be the first version only. Updates to the program must be performed using the normal Internet Update process or downloaded again from My Account.
- EasyACCT Professional users will need to Download & Install the Information Return System separately.
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