Yes. One downfall is it does not show the net income or loss for the month. It shows net income or loss for the year. There are a couple of our clients who receive the general ledger along with their financials, and they are pretty particular about format changes. This is the only solution we have for now though.
I have had to tell my clients to wait for the updated and correct G/L. They don't really understand what is going on but they want to see what is in each category. I have told them it is taking a little more time for my turn around because I am manually calculating to ensure the totals are accurate. That is where my clients have reservations about the total. This type of programming error makes it hard on us to show our clients what we are doing is correct and accurate for them.
We've been using the cumulative G/L as a work around, but now the last few days even that is wrong. It's showing up out of balance by a penny so it's changing 1 account instead of all of them like the regular ledger is doing. We've officially given up and called Drake. Too many issues with 941s, the new w-2s, tips not working right, and now this. We're switching software.