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- Intuit EasyACCT: Printer Selection drop down list showing a large number of old, non-existent printers
Intuit EasyACCT: Printer Selection drop down list showing a large number of old, non-existent printers
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Brett1677
Level 1
07-18-2022
02:21 AM
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Does anyone know how to remove the list of previously installed, but now removed, printers from the Easy ACCT printer selection drop down list?
Windows 10 > Control Panel > Printers installed: 3-4.
When I attempt to select a printer from within the EasyACCT printer drop down list, is lists approximately 10-15 printers (the 3-4 that are currently installed in Windows + previously installed printers that are now deleted and no longer residing in Windows 10).
I have verified this is an Intuit EasyACCT problem by opening Microsoft Word, performing the same process of selecting print, dropping down the printer list box and it only shows the 3-4 printers that are listed in the control panel.
Apparently users are experiencing the same problem with Intuit's QB application, which makes use of a QB item QuickBooks Tool Hub that ultimately cleans up application files and resolves the problem.
https://quickbooks.intuit.com/learn-support/en-us/account-management/removing-old-printers/00/161720
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