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What does it mean when I try to login but get Unable to Validate Credentials

Steve Phillips
Level 1

When I log in it accepts my password but then a message comes up that says Unable to Validate Credentials.  I can't get past this and don't know what to try.  I wonder if this is because I have a new computer and had to load the software a second time?  I had loaded it on my old computer but that one died.

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2 Comments 2
PATAX
Level 15

Steve, type that into the intuit search engine on the Forum here, and see if this has been asked before.

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Just-Lisa-Now-
Level 15
Level 15