Verified SS# and name but efile rejected

[Geovanny]

Verified SS# and name but efile rejected.  They used H&R Block last year. Name and ss # are the same but still rejected. 

[George4Tacks]

Sounds like a paper return. 

[jeffmcpa2010]

What is your reject reason? 

[Just-Lisa-Now-]

If they have multiple last or middle names, be sure youre using the name that appears on lIne 2 of their SS card.  Sometimes IRS doesnt have the right name as "last" in their database.  Its important to see the actual SS card.