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- Tried to file a return electronically. The attempt failed due to my lack of qualification. Then filed the return by paper. Refund is due taxpayer but not received?
Tried to file a return electronically. The attempt failed due to my lack of qualification. Then filed the return by paper. Refund is due taxpayer but not received?
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Smilinjack
Level 1
08-14-2021
06:57 PM
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electronic filing failed. Then return was filed manually, paper in a timely manner. Refund due remains outstanding. How can I get refund for client?
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abctax55
Level 15
08-14-2021
07:21 PM
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Go to irs.gov & check "where's my refund" (or, have your client do so).
Good chance it's going to show "in process" like 38 million other returns, both efiled AND paper filed.
Next choice would be to call PPS.
"*******Tax software is no substitute for a professional tax preparer*******
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