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system would not allow to click e filling option

Level 2

I have two clients files working on e filling as other clients, some how when I click e file box, it auto show me error saying client is not eligible to file e filling b/c I have entered fiscal year date information on form 1040.

I don't get it, I have entered all info same client file as usual.

Do you know what's might cost this error?

Appreciate your advise.

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3 Comments 3
Level 1

Has anyone figured out what cuases this message and how to resolve ?

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Intuit Alumni

hey there @vannun33 @alexsmith211 can you share a screenshot of the issue? I'd like to pass that on to the team internally.

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Level 15


Are we talking about this issue?

As far as vannun goes, I sure hope we aren’t still waiting for an answer after this long😅

Ukraine - hang in there