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- State Charges not showing up invoice
State Charges not showing up invoice
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Lofspa94
Level 2
03-14-2023
01:01 PM
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State Charges for Tax Preparation and or individual forms are not showing up on the invoices.
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2 Comments 2
garman22
Level 13
03-14-2023
02:41 PM
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I dont usually differentiate my charges but there is an invoice on the state side you could use and that will put the all on one invoice.
Lofspa94
Level 2
03-15-2023
03:16 PM
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I do use the invoice on the State side, the problem was the invoice was not showing the charges that were entered.
Support was great, it was a anti-virus/firewall issue and it has been resolved with the information sent to me from my CSR.
