SBTPG Routing and Account Number

[OrantesTaxPro]

I have a client who chose a bank product through SBTPG. He was flagged by the IRS for possible identity fraud. He was interviewed by an IRS agent  "ID Verify" and they requested the exact routing number and account number where his return is being funded. He chose a paper check so his IRS deposit will be done though SBTPG and then I will print him a check. There is not information in SBTPG banks website about their routing and account numbers. I call and they never answer. I emailed them various times without any success. Any idea how I can get this information? I want to provide this to my client so he can successfully verify his information but most importantly, so his return is funded and I THE GET PAID! SBTPG is the WORSE!