Restoring backed-up e-filing status

[stellex356]

I recently purchased a new computer running Windows 11. I backed up my client data from my old PC. I downloaded and installed ProSeries Professional on the new PC and restored my clients to the new installation. The client tax files along with my e-signature files were all restored. What was not restored was the e-file data center which is blank. How do I restore the e-file center data?

Steve T.

[Just-Lisa-Now-]

Highlight the list of clients, then instead of Receive Acknowledgements use Update Acks of Selected Returns, that will pull all the EF data back in.

[stellex356]

Thank you for your response. 

Unfortunately, that did nothing. On my EF Center, I have clients in my All tab, Pending tab and eSignature tab. However, my Accepted tab is blank even though I e-filed over 400 tax returns through April 2023.

Steve T.