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- Rejected as duplicate but we only have one copy in our database?
Rejected as duplicate but we only have one copy in our database?
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jeanmarc
Level 4
03-26-2022
06:36 PM
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I got a reject that says "Submission must not be a duplicate of a previously accepted submission." but we have not submitted another return for this client. When a return has been previously submitted to the IRS, I remember the message reading differently. Could this new message mean that someone filed another return using the same SSN at another office that also uses ProSeries?
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Just-Lisa-Now-
Level 15
03-26-2022
07:22 PM
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That means someone using an Intuit product (even Turbotax) already filed a return in that SSN.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxes96786
Level 9
03-27-2022
06:41 AM
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This usually happens when the client claims a dependent who has already file a return. Is it possible this is the case with your client?
