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response alerts to my email- troubleshooting

JOHNNYCPA
Level 3

When a fellow preparer answers my question, I do not see the response sent to my email.  Can someone help me?

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8 Comments 8
JOHNNYCPA
Level 3

Community quyestions 

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The-Tax-Lady
Level 9

The response is here on the forum. The e-mail just alerts you to a response so you look here.

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dascpa
Level 11

There is a checkbox to the right that says "Email me when someone replies".  Uncheck it.

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qbteachmt
Level 15

You need to confirm your Profile is not excluding notification.

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"Level Up" is a gaming function, not a real life function.
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JOHNNYCPA
Level 3

how do I change my email in my profile?

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qbteachmt
Level 15

Top right, click on your avatar, then My settings, then Personal > Email, and see if you checkmarked "Don't send me any community emails."

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"Level Up" is a gaming function, not a real life function.
JOHNNYCPA
Level 3

that still will not let me change my email?

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qbteachmt
Level 15

Did you want to "change my email address" or "change my email settings?"

Your Intuit ID is your username here, which means you log into your Intuit Account to control the email address in use.

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"Level Up" is a gaming function, not a real life function.