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ProSeries 2020 Form 706 keeps crashing- any remedies?

jbrewercpa
Level 2

Why does Form 706 keep crashing and deleting my entries on  Schedule B?  I had this problem in years  before and hoped it would be fixed in the 2020 program.   Is there anything that can be done?

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

Id try running REPAIR UPDATES and see if that helps at all.     Close ProSeries and use the REPAIR option from the Windows Programs menu.  This is a screen shot for 2019, but 2020 has the same choice.

repairupdates.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Intuit_hieu
Employee
Employee

Hi,

After the refresh update, does ProSeries still crashing? if it is, could you please send us the sanitize 706 return? the sanitize should wipe out all personal information. Our email address is proseries_engineering@intuit.com.

Thanks

 

protax20_YSETujRq4D.png