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My client letter says <@NMIStName> instead of listing a state name

Debbie61
Level 1
 
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2 Comments 2
dd4vols
Level 10
Level 10

<  >  codes in the letter are primarily used when something above it in the letter  [  ] has triggered the information to print.  The <code> you have is a state code, so I suspect you have accidentally erased a [ or a ] somewhere right above it. There are  whole sections of the 'letter' that get generated by  a [@BeginStateText] operator.  If you are in a client specific letter for that client, delete it and create another one.  If you have altered the standard client letter, to your liking, and it has worked properly with state returns before, then you have, as I stated above, inadvertently (which is easy to do) erased a [ or a ] I suspect.

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Skylane
Level 11
Level 11

You might try to restore original letter

 

Manage standard letters/ Standard Client Letter/ Restore

 

If at first you don’t succeed…..find a workaround