e-Signature not working

[david3]

I can get to the email page of e-signature but the Next button is grayed out. I have shut down PS and restarted the server but the problem continues.

It worked fine this morning. Does anyone know how to fix this?

Thanks.

[Norman2001 · Accepted solution]

If the email address is showing, delete it. Then, re-enter email.

[david3]

That worked!

That's strange. I've used e-Signature for two years and that never happened - the email addresses were already populated.

Thanks so much!