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2019 Federal Return will convert but not transmit

Bosslady1
Level 2

I Efiled the return and it would only convert and I can not get it to Transmit.  2019 only

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8 Comments 8
IRonMaN
Level 15

Rebooting your computer didn't help?


Slava Ukraini!
Bosslady1
Level 2

I didn't try that.  I was able to Efile 2018 earlier.  I will try and see if that does the trick.  Thanks

Bosslady1
Level 2

I tryed the reboot.  Not successful.  It is now just saying ready to transmit...UGH

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Bosslady1
Level 2

Would you have any other ideas that I could try?

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IRonMaN
Level 15

Try clicking on your computer start menu and then click ProSeries and select "tools - repair updates".


Slava Ukraini!
TaxGuyBill
Level 15

I had one earlier this year that did that.  I disabled error-checking when I filed (even though there were no errors), and it e-filed fine.

 

Bosslady1
Level 2

Thank you so much.  I should have thought of the Update to begin with.  It worked after I updated.  Thanks again.

IRonMaN
Level 15

You betcha!


Slava Ukraini!