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Jwarrencpa
Level 3
01-03-2022
04:02 PM
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My ProSeries Basic renewed automatically, but my program now says ProSeries. Is this the correct product?
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TaxGuyBill
Level 15
01-03-2022
07:48 PM
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When you open a client file, does the navigation seem very similar to last year? If so, it is correct.
If not, it seems like you downloaded Professional. If you downloaded it from your account on the Intuit website, it gives you the option to download both Basic and Professional (Professional can be used on a Pay Return basis). So you can go back and download Basic, or open last year's program and download it from there (I think it is under the "Help" menu on the top of the screen while you are in Homebase).
