Preparer code for partnership not accepting

[Dusty2]

I have a partnership that has a valid Preparers Code but shows as an error. 

Is this a known error?

Dusty

[IRonMaN]

Evidently it's known to you  😉

Do you have just your name as a preparer code or do you have another name to try to see if it still comes up with the error?

[dkh]

Try deleting the preparer code and reentering.

When was this file transferred ?   If it was soon after program release - and you haven't entered all 2022 info - I'd delete and retransfer just in case it was a bug in the program at that time.

[Dusty2]

I have tried several of the codes we have in the system.  Tried it on several machines.  Made a new code.

We were able to e-file the extension with all the same information. 

[IRonMaN]

Is the last post on this string what you are dealing with?

As a side note, you might have to right click the link to work.

Solved: Receiving Paid Preparer code does not match - Intuit Accountants Community

[Dusty2]

IRonMan:  Thanks for that but we are able to e-file everything except this one partnership. It is the only one that gives us any problems.

[Dusty2]

@IntuitGabi  could you report this problem?  If they need a sanitized file let me know.

Dusty

[Dusty2]

@IntuitGabi  the solution is the case matters - the information in the Firm - Preparers info was lower case the case on the tax return was upper case - once the cases matched the error went away.

Dusty