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Password protected E-filing
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Cathy4
Level 1
02-13-2023
02:05 PM
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Is anyone having issues e-filing a password protected return in TY 2022. When I select e-file it doesn't ask me to type in the password then immediately rejects the return saying the password needs to match. I contacted Proseries who told me to reinstall the program. I have 1 admin & 5 workstations they are saying i need to reinstall to fix this, which I don't believe to be true. I do not have the option to remove the password either. It's very odd since installing the 2022 options have become not available.
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Skylane
Level 11
02-13-2023
04:53 PM
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Doesn’t make a lot of sense… try filing from inside the return?
If at first you don’t succeed…..find a workaround
