Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Outlook email setup

mg1
Level 1

We recently migrated to a new Windows 10 Pro computer and have Office 2019 x64 Outlook.  When we go to email tax return to client we get the error of "no default email application setup".  How can we resolve this issue to have it connect to Outlook?  Outlook is already setup as the default email application.   Thanks!


0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

3 Comments 3
George4Tacks
Level 15
0 Cheers
jcampbellcpa
Level 2

Did you get this issue resolved?  I have the same issue, but luck it getting it fixed. 

0 Cheers
GMCPA
Level 1

I too have the same issue - and not sure how Proseries is so understaffed in tax season - esp the begining of teh season where they have a hold periopd of 30-40 minutes just to field a Q

email using ProSeries is critical to us as that helps both encryption and also a trail in saved PDFs

 

Many Happy Returns!
0 Cheers