No new status update

[christijoguhn]

Is anyone having issues getting status updates? I submitted two days ago- and it keeps telling me to check back in 24 hours.. a message i've NEVER seen before. 

Usually the EF status is updated within an hour/ a little longer this time of year - but never DAYS later.

Seems like its been since this last software update.

I just wanted to check here for a solution before I called.

Thanks in advance!

Just keep swimming!!!

[dkh · Accepted solution]

I had some last week that acknowledgements didn't come through using the "Receive Acknowledgments" option.  Instead, I highlighted the clients and used "Update Acknowledgment Status" -  worked like a charm.

[Just-Lisa-Now-]

Ive had to highlight and use UPDATE ACKS OF SELECTED RETURNS a bunch this year, its just not pulling everyone in when I use the regular RECEIVE ACKS option.

[christijoguhn]

Thank you so very much!  I never realized that option was up there!  The blue highlight always worked for me before!!!

[dkh]

You're welcome

[christijoguhn]

Thank you so very much!  I never realized that option was up there!  The blue highlight always worked for me before!!! This worked!