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no Federal forms to print

vscpanm
Level 5

I have been printing returns and now Proseries is telling me there are no Federal forms to print. Anyone having this issue?

0 Cheers
2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

I saw someone in the Facebook PS group, a same problem, this was the issue:


"Anyone else having printing problems today? I could print yesterday but now when I try and create a pdf of the 1040 it tells me there are no forms to print."

This was the answer


"I called ProSeries and they walked me through a repair and made Adobe the default (again) and now it’s printing fine again"


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
vscpanm
Level 5

Thanks Lisa. i restarted Proseries and now it works. It was really strange as it was working fine one minute, then the next there were no federal forms to print. The forms can be worked on and viewed from within the return. 

On the Adobe note: I always print to PDF first and review before printing a hard copy if necessary. Print to printer never works for me for whatever reason.